이용약관

Article 1 (Purpose)

The purpose of these Terms of Service is to set forth the conditions and procedures for use of the online learning platform service (hereinafter the "Service") provided by Biz AI (hereinafter the "Company"), as well as the rights, obligations, and responsibilities between the Company and its Members.

Article 2 (Definitions)

The definitions of the terms used in these Terms of Service are as follows:

1. "Service" means all of Biz AI's online learning services that a "Member" may use, regardless of the device implemented (including various wired and wireless devices such as PCs, smartphones, and tablets).
2. "Member" means a customer who accesses the Company's "Service", enters into a service agreement with the "Company" in accordance with these Terms of Service, and uses the "Service" provided by the "Company".
3. "ID" means a combination of letters or numbers determined by the "Member" and approved by the "Company" for the purpose of identifying the "Member" and using the "Service".
4. "Password" means a combination of letters or numbers determined by the "Member" to verify that the "Member" matches the assigned "ID" and to protect confidentiality.
5. "Content" means all information provided by the "Company" through the "Service", such as lectures, educational materials, documents, images, and videos.

Article 3 (Posting, Explanation, and Amendment of the Terms)

(1) Posting and Explanation of the Terms

The "Company" shall post the contents of these Terms of Service, the company name and the name of its representative, the address of its place of business (including the address where consumer complaints can be handled), telephone number, facsimile number, e-mail address, business registration number, mail-order business report number, the personal information management officer, and similar information on the initial screen of the "Service" or through a linked screen so that users can easily become aware of them.

(2) Amendment of the Terms

The "Company" may amend these Terms of Service to the extent that it does not violate relevant laws such as the "Act on the Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." (hereinafter the "Information and Communications Network Act").

Article 4 (Provision and Change of the Service)

(1) Contents of the Service

The "Service" provided by the "Company" is as follows:

• Online lecture service
• Learning Management System (LMS)
• Certificate of completion issuance service
• Learning progress management and statistics service
• Community and Q&A service
• Other services determined by the Company

(2) Change of the Service

Where there is a substantial reason, the "Company" may change all or part of the "Service" it provides in accordance with operational or technical needs.

Article 5 (Suspension of the Service)

The "Company" may temporarily suspend the provision of the "Service" in the event of reasons such as the maintenance, inspection, replacement, or breakdown of information and communications facilities such as computers, or the interruption of communications.

If the "Company" becomes unable to provide the "Service" due to reasons such as a change of business type, abandonment of business, or merger between companies, the "Company" shall notify "Members" by the method set forth in Article 8 and shall compensate consumers in accordance with the conditions originally presented by the "Company".

Article 6 (Membership Registration)

(1) Application for Registration

A person who wishes to become a "Member" applies for membership registration by entering member information in accordance with the registration form prescribed by the "Company" and indicating his/her agreement to these Terms of Service.

(2) Acceptance of Registration

The "Company" shall accept the application for membership registration unless any of the following applies:

• Where the applicant has previously lost membership status under these Terms of Service
• Where the applicant uses a name that is not his/her real name or uses another person's name
• Where the applicant enters false information or fails to enter the information requested by the Company
• Where a child under the age of 14 applies without the consent of his/her legal representative (parent, etc.)
• Where acceptance is impossible due to reasons attributable to the user, or where the application is made in violation of other prescribed matters

Article 7 (Withdrawal of Membership and Loss of Membership Status)

(1) Withdrawal of Membership

A "Member" may request withdrawal from the "Company" at any time, and the "Company" shall process the membership withdrawal immediately.

(2) Loss of Membership Status

The "Company" may, without prior notice, restrict or suspend a "Member's" membership status where the "Member" falls under any of the following:

• Where the Member registered false information at the time of applying for registration
• Where the Member intentionally interferes with the operation of the "Company's" "Service"
• Where the same user registers twice under different IDs
• Where the Member intentionally disseminates content that undermines public order and good morals
• Where the Member plans or carries out the use of the Service for the purpose of harming the national interest or social public interest
• Where the Member engages in acts such as interfering with another person's use of the "Service" or misappropriating their information
• Where the Member uses the "Service" to engage in acts prohibited by law and these Terms of Service

Article 8 (Notice to Members)

Where the "Company" gives notice to a "Member", it may do so to the e-mail address designated by the "Member" by prior agreement with the "Company".

In the case of notice to an unspecified number of "Members", the "Company" may substitute individual notice by posting the notice on the "Service" announcements for one week or more. However, the Company shall give individual notice with respect to matters that have a material effect on the "Member's" own transactions.

Article 9 (Protection of Personal Information)

The "Company" endeavors to protect the personal information of "Members" in accordance with relevant laws such as the "Information and Communications Network Act". The protection and use of personal information shall be governed by relevant laws and the "Company's" Privacy Policy.

However, the "Company's" Privacy Policy does not apply to sites linked from outside the "Company's" official site.

Article 10 (Obligations of the Company)

(1) Obligation to Provide the Service

The "Company" shall not engage in any act prohibited by law and these Terms of Service or contrary to public order and good morals, and shall do its best to provide the "Service" continuously and stably in accordance with these Terms of Service.

(2) Obligation to Protect Personal Information

The "Company" establishes a security system to protect the personal information (including credit information) of "Members" so that "Members" can use the internet service safely.

(3) Obligation to Handle Opinions and Complaints

The "Company" reflects legitimate opinions or complaints raised by "Members" and communicates the handling process and results.

Article 11 (Obligations of Members)

A "Member" shall not engage in the following acts:

• Registering false information when applying or making changes
• Misappropriating another person's information
• Altering information posted by the "Company"
• Transmitting or posting information other than that prescribed by the "Company" (such as computer programs)
• Infringing upon the copyrights and other intellectual property rights of the "Company" or other third parties
• Damaging the reputation of, or interfering with the business of, the "Company" or other third parties
• Disclosing or posting on the "Service" obscene or violent messages, images, sounds, or other information contrary to public order and good morals
• Using the Service for commercial purposes without the Company's consent
• Other illegal or improper acts

Article 12 (Use of the Service)

(1) Service Operating Hours

In principle, the use of the "Service" operates 24 hours a day, 365 days a year, unless there is a special operational or technical impediment on the part of the "Company". However, the "Company" may temporarily suspend the "Service" on a date or at a time determined by the "Company" for regular system maintenance, expansion, and replacement, and the "Company" shall announce any temporary suspension of the "Service" due to scheduled work in advance through the "Service".

(2) Limitation of Liability

The "Company" shall be exempt from liability for the provision of the "Service" where it is unable to provide the "Service" due to a natural disaster or equivalent force majeure.

(3) Tuition Fees and Payment

The tuition fee for paid lectures is specified for each lecture, and the Member must pay the tuition fee through the payment methods determined by the Company.

Article 13 (Copyright of Content)

(1) Copyright of the Company's Content

The copyright and other intellectual property rights in works created by the "Company" belong to the "Company".

(2) Restrictions on Members' Use of Content

A "Member" shall not, without the prior consent of the "Company", use for commercial purposes—by reproduction, transmission, publication, distribution, broadcasting, or other methods—or allow a third party to use, any information obtained through the use of the "Service" for which the intellectual property rights belong to the "Company".

Article 14 (Compensation for Damages)

With respect to services provided free of charge, the "Company" shall not be liable for any damages incurred by a Member, except where such damages are caused by the "Company's" willful misconduct or gross negligence.

Where the "Company" compensates a "Member" for damages, the scope of such compensation shall be limited to ordinary damages, and the "Company" shall not be liable for special, indirect, consequential, punitive, or emotional damages, even if the "Company" was aware in advance of the possibility of such damages.

Article 15 (Disclaimer)

(1) Exemption of the Company

The "Company" shall not be liable for damages arising from any of the following:

• Where there is a natural disaster or an equivalent state of force majeure
• Where there is an impediment to the use of the "Service" due to reasons attributable to the "Member"
• Where damages occur due to a third party's intentional interference with the "Service" or manipulation of information, etc.
• Other cases arising from reasons not involving the "Company's" willful misconduct or gross negligence

(2) Accuracy of Information

The "Company" has no obligation to assure or represent any opinion or information presented on the "Service", and does not endorse, oppose, or modify opinions expressed by Members or third parties.

Article 16 (Governing Law and Jurisdiction)

Any lawsuit concerning an e-commerce dispute arising between the "Company" and a "Member" shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the address of the "Member" at the time of filing, or over the Member's place of residence if there is no address. However, if the address or place of residence of the "Member" is not clear at the time of filing, or in the case of a resident abroad, the lawsuit shall be filed with the competent court under the Civil Procedure Act.

Matters not specified in these Terms of Service and the interpretation of these Terms of Service shall be governed by the relevant laws of the Republic of Korea or commercial practice.

Article 17 (Withdrawal of Subscription and Refunds for Paid Services)

(1) Withdrawal of Subscription (Cooling-off)

A "Member" using paid services may, in accordance with the "Act on the Consumer Protection in Electronic Commerce, etc.", withdraw the subscription (cooling-off) within 7 days from the payment date or the date on which the content becomes available for use.

(2) Digital Content (Online Lectures)

In the case of digital content such as online lectures, withdrawal of subscription (cooling-off) is restricted for sessions that have already been started (viewed). The "Company" clearly indicates before purchase that the content is subject to restrictions on withdrawal of subscription. The refund amount is calculated based on the portion (sessions) already taken, not on the course period.

(3) Goods (Items)

In the case of goods (items) that are shipped, withdrawal of subscription (cooling-off) is possible within 7 days from the date of receipt in accordance with the "Electronic Commerce Act". However, withdrawal of subscription may be restricted where the goods are damaged due to reasons attributable to the "Member", or where the value has significantly decreased due to use or partial consumption, etc.; and in the case of a return due to a simple change of mind, the "Member" shall bear the return shipping cost.

(4) Refund Processing

The "Company" shall refund any payment already received within 3 business days from the date of receipt of the indication of intent to withdraw the subscription. The time required for the refund may vary depending on the payment method.

Article 18 (Partner Services and Mail-Order Sales Intermediation)

The "Company" may provide or link some educational services, such as preparatory courses for the Test of Proficiency in Korean (TOPIK/KLT) for foreign learners, through partners.

(1) Status as a Mail-Order Sales Intermediary

Where the "Company" merely links or brokers a partner's service, the "Company" constitutes a mail-order sales intermediary (telecommunication sales broker) under the "Electronic Commerce Act" and is not a party to the mail-order sale. The contracting parties to the relevant transaction are the "Member" and the partner, and the "Company" shall not be liable for the content, quality, or performance of the service provided by the partner.

(2) Limitation of Liability

The enrollment, payment, refund, and dispute resolution for partner services shall be governed by the terms and policies of the relevant partner. The "Company" shall notify the "Member" of these matters before the "Member" moves to the partner's site.

(3) Personal Information

Where a "Member" directly registers with a partner in order to use the partner's service, the collection and use of such personal information shall be governed by the partner's privacy policy.

Addendum

(1) Effective Date

These Terms of Service apply from January 1, 2025.

(2) Revision History

• v1.0 (January 1, 2024): Initial enactment
• v2.0 (July 1, 2024): Strengthening of personal information protection provisions
• v2.1 (July 25, 2025): Addition of service use provisions

(3) Contact

If you have any inquiries regarding these Terms of Service, please contact us at the following:

• Email: changhyeok@naver.com
• Phone: 070-7012-2881
• Address: Unit 220, Building B, Taewang Alpha City Suseong, 11, Alphacity 1-ro 42-gil, Suseong-gu, Daegu, Republic of Korea